Privacy Policy

Prestige Mobile Detailing ("we", "us", "our") is a mobile auto detailing business serving the Central Valley and Alameda County. This Privacy Policy explains how we collect, use, and protect your personal information when you request a quote, book a service, or otherwise interact with us.

Information We Collect

We collect information you provide directly through our contact / booking form, including:

• Name (first and last)
• Phone number
• Email address
• Vehicle year, make, and model
• Service address or city
• Service of interest, preferred date, and any additional notes
• Your SMS consent preferences (separately for transactional and marketing messages)

How We Use Your Information

• To prepare and send you a quote
• To schedule, confirm, and remind you about appointments
• To provide customer support and service updates
• To send promotional or marketing messages, only when you have opted in
• To improve our services and respond to inquiries

SMS Messaging & Consent

SMS consent is optional and is collected separately from any other agreement. We offer two distinct opt-ins: one for transactional/informational messages (quotes, appointments, reminders, service updates, customer support) and one for marketing messages (offers, discounts, promotions). You may opt in to either, both, or neither. Consent to receive SMS is not a condition of purchasing any service.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time.

Transactional / Informational Messages

"I agree to receive transactional and informational text messages from Prestige Mobile Detailing. Message types may include quote follow-ups, appointment confirmations, appointment reminders, service updates, customer support messages, and service alerts. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase."

Promotional / Marketing Messages

"I agree to receive promotional and marketing text messages from Prestige Mobile Detailing. Message types may include special offers, discounts, promotions, seasonal deals, service updates, and marketing alerts. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase."

SMS opt-in data and consent will not be sold, shared, or rented to third parties for any purpose.

How We Share Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information only with service providers who help us operate our business (for example, scheduling or messaging tools) and who are bound to protect your information, or when required by law.

Cookies, Tracking Technologies, and Analytics

Prestige Mobile Detailing may use cookies, tracking technologies, pixels, and analytics tools to improve our website, understand how visitors use our site, measure marketing performance, and improve customer experience. These tools may collect information such as browser type, device information, pages visited, time spent on the website, referral source, and general location information.

We may use third-party analytics or advertising tools, such as Google Analytics, Meta Pixel, or similar services, to help us understand website traffic and improve our services. These tools may use cookies or similar technologies to collect information about website activity.

You can control or disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

Data Protection

Your information is stored securely and accessed only by authorized personnel who need it to perform their duties.

Your Choices

You can opt out of SMS messages at any time by replying STOP. You can request that we update or delete your personal information by contacting us using the details below.

Contact Us

For any privacy questions or requests, contact Prestige Mobile Detailing at PrestigeAutoDetail@gmail.com or (209) 699-2560.